Brittany Lance

10 Automated Communications to Improve Patient Experience

The healthcare industry shift to value-based and patient-centered care has made improving the patient experience a major focus for many organizations. Learn 10 examples of how automated communications improve patient experience in this blog post.

Brittany Lance

Why your business needs an Inclement Weather Communication Plan

According to a survey done by Traveler’s Insurance, 41% of Americans worry about extreme weather, but don’t have a plan before the storm. It is important to create a specific inclement weather communication plan for when and how you will communicate operating decisions long before the storm hits.

PhoneTree

Tips to Better Population Health by Improving the Patient Experience

An improved patient-provider relationship results in an improved patient experience—along with better population health outcomes and reduced costs from missed appointments. Read this post to learn more about how communication tools and technologies can improve patient experiences.

PhoneTree

How to Add a Repeat to Your Automated Phone Messages

It’s important to be able to add a repeat option to your phone message if it is long, or if it contains information the subscriber may want to write down. Here’s how to add a repeat to your phone message with a PhoneTree on-site system.

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