You are here: Home > Patient Messaging > Case
Studies
PhoneTree Patient Messaging Case Studies & More
 |
Using Automated Messaging to Help Busy Patients Remember Orthodontic Appointments The staff of Orthodontic Specialists of Wooster was manually calling patients (or, parents of patients) 24 hours prior to appointments for confirmation. Orthodontic Specialists' patient base is children 12-18 who are mainly reliant on parents to drive them to appointments. Until the office purchased a PhoneTree Dental Messaging system, they were having a large number of no-shows due to appointments being forgotten... more » |
 |
Positive Outcomes with Automated Messaging for Lab Results and Appointment Reminders At Elmbrook Internal Medicine in Brookfield, WI, daily operation had grown increasingly busy. Practice services were in demand, and the staff was fully occupied – yet as the practice was working hard to give patients the best care, office staff found themselves spending ever more time walking to and from the filing area... more » |
 |
Using Automated Messaging to Recover Past Due Patient Account Balances The staff of Iredell Radiology Associates were individually calling patients with overdue balances, in addition to mailing up to six invoices per patient. We asked Iredell to share the results the practice experienced after implementing PhoneTree Patient Messaging to address these past due accounts... more » |
 |
How PhoneTree Patient Messaging Decreases One Practice’s No-Show Rates & Past-Due Accounts Sumter Pediatrics chose to implement PhoneTree Patient Messaging to reduce their no-show appointment rate and increase past due account balance recovery. The office had been using the traditional method of calling directly to remind parents of their children’s upcoming appointments... more » |
 |
Automated Messaging and Appointment Reminders Increase Revenue by Decreasing No-Shows for The Salem Center The purpose for The Salem Center’s purchasing and installing a PhoneTree patient messaging system was to decrease their number of no-shows and recover lost revenue. The practice’s no-show rate was 40 appointments per week, resulting in an average weekly revenue loss of $6,160... more » |
 |
The Value of Patients' Keeping Appointments As seen in M.D. News, Philadelphia Edition As a medical professional, having your patients show up to their appointments is integral to the success of your practice. Patient messaging adds value to your practice in many ways, but most importantly.... more » |
 |
Four Ways to Add Value to Your Practice Using Patient Messaging As seen in M.D. News, Philadelphia Edition Every medical practice has patients who have missed appointments (no-shows), not paid their bills on time, forgotten essential information for their appointments, or called unnecessarily for lab results... more » |
 |
Patient Engagement As seen in HealthPort Connection Does your medical practice have patients who are no-shows, don’t pay bills on time, forget essential information for their appointments, or call for lab results? Of course you do! The quandary you face as a medical practice is how to manage these patients while... more » |
 |
No More No-Shows: It's Easier Than You Think As seen in Physicians Practice Automated telephone reminder systems have been around for several years and have proven to be an easy-to-use, effective technology with a rapid return on investment. If your staff is personally making appointment reminder calls, you may find... more » |
 |
Appointment Reminder Systems: Now "No Shows" have No Excuse As seen in Central Florida Doctor Going “High Tech” can have many benefits to a medical practice. About one and a half years ago, we purchased an automated appointment reminder system, which calls patients to remind them of their appointment date and time. Only invest in this if you want to improve your income... more » |
