Automated Notifications for the Public Service Sector

Reach Citizens and Residents Effectively and Efficiently

These days everyone is being asked to do more with less, especially in the public sector. You want to be sure the right people have important information about your services, but resources are limited. An automated calling service with email and text messaging options can improve your relationship with customers and constituents while saving staff time and improving internal department efficiencies.

Improve Your Relationship With Customers

Whether you provide power or water service, trash collection, police and fire protection or some other vital public service, PhoneTree automated calling software and hardware provides you with an affordable communication system that you own and control. In addition to a sophisticated voice messaging system, PhoneTree offers automated text messages and emails so important information finds your audience, even when they are away from home.

Here are a few of the agencies and services using PhoneTree automated messaging:

  • Local, State, National Commissions & Boards
  • City Councils
  • Public Transportation
  • Public & Private Utilities
  • Police, Fire, and Sheriff Departments
  • Housing Authorities
  • Libraries

Improved Customer Satisfaction

  • Messages are delivered quickly and accurately
  • Your staff has time to focus on other important duties
  • Automated reporting gives you a record of everyone who was contacted and how

Mindful of Tight Budgets

  • Unlimited calling to small or large groups with no required contracts or monthly fees
  • Answer questions proactively so day-to-day operations are more efficient
  • Increase your revenue stream with notices to past-due accounts


  • Simple for anyone to use with step-by-step Call Wizard
  • Contacts can be imported from almost any database
  • Easy as 1-2-3 – just choose recipients, record your message, click to send

How Automated Messaging Can Improve Outreach

  • Service reminders & schedule changes
  • Shut-off notification
  • Water use restrictions
  • Maintenance & conservation tips
  • Past due account notifications
  • Customer satisfaction surveys
  • Health & environmental updates
  • New services notification
  • Emergency service disruption
  • Staff communication
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