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Post-Consultation Care Messaging
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Post-Consultation Care

Increasing Patient Service
Without Increasing Costs

For most patients, questions about post-consultation instructions tend to come up after leaving your office. As a medical professional you have staff dedicated to making sure all patient follow-up questions are answered, but this process can be time consuming.

PhoneTree Patient Messaging lets you leave messages specifically designed for patient follow-up care. For example, a physician can create a list of all female patients over 50 who haven’t had a breast cancer screening in the past 12 months, then remind them they need to book appointments. Or, a provider could contact all newly-diagnosed diabetic patients to make sure they’re following their illness management regimens.

By taking an engaged, proactive approach to your patients’ health management, you’re projecting a level of customer service most people don’t expect. Your patients will feel more appreciative of your care and will have higher sense of practice loyalty. You’ll also be encouraging compliance with prescribed treatments, resulting in the ultimate benefit of positive steps toward patient health.

Appointment Reminders Past-Due Account Recovery Pre-Registration Messaging Post-Consultation Care Lab Results
Appointment
Reminders
Past-Due
Account
Recovery
Pre-Registration
Messaging
Post-
Consultation Care
Lab
Results

For More Information...

· See practice case studies of PhoneTree Patient Messaging »

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