You are here: Home > Faith-Based > Engage...

Church · Volunteers · Staff · Choir · Youth · Shut-ins · Small Groups

Engage... Your Volunteers

20% of people in most churches do 80% of the work and 80% of the giving....

But have you ever wondered why?

The problem is as much psychological as it is functional. People, as a rule, do not like to hear the answer "no" to most questions. For example, you may have chosen Mary to be the volunteer coordinator for the upcoming fundraiser.

• You have 100 people who have volunteered
   for fundraiser duty.

• You need 10 people per week to work in the office.

At the beginning, Mary tries to call everyone on the list at different times. 10 people on the list routinely say "yes" to her request. There are 20 on the list that routinely say "no" because of other commitments. Over a period of time, Mary will tend to call those who say "yes" first and push those who say "no" to the bottom. When you ask those at the bottom of the list why you never see them helping with the fundraiser, they will say they never get called. It's a neverending cycle!

The PhoneTree 2500's Volunteer Management feature tackles this problem (and many others) for you. In addition to several other functions, such as giving you a detailed report of any call job, the PhoneTree 2500 will call your list of volunteers automatically and then stops calling when it receives the requested number of positive responses. It will then, should you choose, move those who said "yes" to the bottom of the list. So, the next time you let PhoneTree call, it contacts those who need to be involved first, giving everyone a chance to participate and feel engaged.