How do I
use PhoneTree® to survey the people on my call list?
Because PhoneTree® allows up to 6 touch-tone replies per person per call session,
you could use PhoneTree® to do simple surveys. However, it is not possible at this
time to ask questions in your message and then play different messages based on
the replies you receive from your listeners (a staged survey). But, PhoneTree® is a great tool for doing simple surveys. For instance: A few sample messages
you could send with your PhoneTree® : "Hi, this is Ernie calling from the church.
We're planning the annual picnic celebration and need to know how many people
are planning to attend. Please enter the number of people who will be coming,
including yourself. Also, if you would be willing to serve on the planning
committee, please press '9' now. Thanks and have a great day!" "Hi,
this is Ernie calling from the church again. We're buying paint to renovate the
gym and would like to know which color you prefer. If you like the light yellow,
please press '1', or if you prefer the new pastel blue color, please press '2'.
Thanks and have a great day!" When your users press up to six keys
on their telephone keypad based on the questions you ask them, PhoneTree® will
keep track of their replies in the Replies column on the List Editor screen: You
can then sort your list based on the peoples' Replies, and/or generate a report
based on the Replies.