How do
I know what a task icon will do before I click on it?
As detailed in the task icon section of this help file,
task icons are
created from within a specific PhoneTree® , and sometimes it's hard to remember
exactly what that task was designed to do.
From the task desktop, if you
right-click on one of the task icons, it
will bring up a small box with two choices:
Edit this Icon and
Properties.
Choosing Properties provides you with a small summary screen, with information
about this particular task.
By checking the
Script,
PhoneTree® ,
View and other properties
here, you should be able to determine what the task icon will do when activated.
Click
OK when done.