How do I keep messages from being delivered to small children?
PhoneTree® has the ability to ask for a confirmation before delivering the message.
With this option on, PhoneTree® first plays your introduction and waits for the
person to dial '9'. Then it delivers the message. PhoneTree® will play the intro
3 times before giving up. If the person does not dial '9' then they are tried
again later. This is sometimes called the Call Confirmation Mode and is good for
insuring that your message won't get lost in the "Kid Zone"--and it will not affect
message delivery to answering machines.
You can do this by selecting Intro (confirm w/9) in the Call Wizard, then... recording
a separate Intro message that will go out to everyone, asking them to press '9'
to hear an important message ("Hi, this is Bob. To hear an important message,
please dial 9 after the tone."). Read more about these options in the Call
Wizard section. Now when you start this call job, PhoneTree® will play the
Intro message you recorded, and when the called party dials '9' it will play the
Standard Message.