« back

·

close window

 
Configure Dialing Translator

1. Set your area code by clicking the [SET] button in the "My area code:" section, and type the 3-digit area code of the phone number that your PhoneTree® will be calling from.
2. Select most often dialed method by selecting the area code you entered in step (a), from the drop-down box, then:
3. Click the button that best describes how most numbers are dialed within this area code.
4. Now enter exceptions to the "most often dialed" method. Click the [ADD] button at the bottom of another column, and add any exceptions to the "most often dialed" rule. The PhoneTree® software will automatically remove each exchange from the "most often dialed" column. You must type a 3-digit exchange and press [Enter]. After adding all exchanges, press [ESC]. Note that all possible exchanges (200 thru 999) have been entered for you under the 11-digits, 10-digits or 7-digits selection you made on the prior page.
5. When you have completed the entries for one area code, click the [ADD] button to add all other area codes PhoneTree® will be dialing, and repeat steps 2 through 4.

*Note: this assumes that your dialing method is set to Table on the Dialing tab of the Configure Global Settings screen. This is the default method. If it is set to None or Simple, click here to find out how to change it back to Table. to use the Simple dialing method more about the User dialing methods.