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You are here: Home > PhoneTree Support > System Requirements

PhoneTree Minimum System Requirements

A PhoneTree® system requires a minimum set of requirements from your computer in order to work correctly. If your PC has fewer than these requirements, your PhoneTree® system may not complete certain tasks well.

Systems include PhoneTree® hardware, software, and all cables. The following requirements are for PhoneTree systems containing up to 4 lines. For PhoneTree systems larger than 4 lines, contact us for recommended system requirements. If you're not sure PhoneTree will work with your computer, just call 800.951.8733 between 8:30 am and 5:30 pm, EST or e-mail us and we will be happy to provide any information that might be of assistance.

Minimum Computer Requirements
• Color monitor
• CD ROM drive
• Internet connection (for PhoneTree OnDemand or remote installation)
• USB port, minimum 1 USB port for each PhoneTree box. If all of your USB ports are in use, you may need to purchase a true dual (or quad) host controller card to provide additional ports.

Operating System
Your PC must have Microsoft Windows® 2000, XP, Server 2003, or Vista as the operating system. PhoneTree® is not compatible with Windows® 3.1, 95, 98, ME, NT or Mac OS.

PC Resources

Windows® Operating System 2000 XP Server 2003 Vista
RAM 512 Mb 512 Mb 512 Mb 1 Gb
Processor Speed 1 GHz 1.7 GHz 2 GHz 2 GHz
Hard Drive Space* 500 mb
(1 Gb preferred)
500 mb
(1 Gb preferred)
500 mb
(1 Gb preferred)
500 mb
(1 Gb preferred)
*5GB required for PhoneTree Lab

To See Your PC's resources:
Right-click on "My Computer" and select "Properties"