PhoneTree® VoiceWave™ Online
Full Features List
Use from Any Internet-Enabled PC
VoiceWave Online allows you to access all its power and convenience from any PC that is connected to the Internet. You can start a call job at work and monitor it at home. Check your call status reports while out of the office. It’s available anytime, anywhere you need it.
No Software to Install
VoiceWave Online is browser-based, so there is no additional software to install and maintain. You have everything you’ll need to start contacting your list on your internet-enabled PC.
Calls Made from High-Speed, Multi-Line Call Center
VoiceWave Online takes advantage of our high-speed, multi-line calling equipment, so your messages get delivered with unprecedented speed and convenience. Our hosted system delivers your messages quickly – thousands per hour – so your recipients get your message fast – often within minutes of starting your job.
Use Your Caller ID
Calls appear to originate from your office, cell or other phone, making it easy for them to know who is calling and return the call based on your Caller ID.
Press Pound (#) for More Information
Need to give lengthy directions, instructions or other information? Let them choose to hear “more information” by simply pressing a key on their phone.
Flexible Recording Options
Record your voice message over the phone using your computer’s microphone or with our advanced Text-to-Speech technology. Either way, your message is heard loud and clear.
Flexible Message Length
VoiceWave Online has a flexible message length allowing you to create a message up to 2 minutes long.
Fast SMS Text Messaging
Broadcast text messages to groups of mobile devices using only a phone number - at some of the industry’s best text delivery rates.
Rich Email Messaging
Effective group emailing with our easy-to-use HTML email editor. Change colors, styles, imbed graphics and even include attachments. PhoneTree avoids spam filters by sending individual emails to all or part of your contact list, so you know your message gets through.
Mobile Access
Access your account from anywhere using your cell phone for “browser free” message recording and job launch.
Unlimited List Uploads
Unlike some competitors, VoiceWave Online never restricts the number of lists you can upload to your account.
Easy Importing from Your Software
VoiceWave Online imports files in many common formats.
Duplicate Name and Number Screening
The VoiceWave Online software includes sophisticated duplication management to make sure your message gets delivered only once to each person.
Robust Point-and-Click Interface
Create voice, test and email messages with the click of your mouse. Message creation and delivery has never been easier, thanks to the simple but powerful VoiceWave Online software.
Online Reporting
See a report showing the results of your call job and exactly how each call was handled.
Blocked Numbers
Keep a permanent database of people who never want a VoiceWave Online call. VoiceWave Online keeps track automatically and won’t contact them, even if they come in on each import.
Simultaneous Messaging
Initiate as many contact jobs at the same time, there are no usage limitations. Period.
NASA-Approved Text-to-Speech
Realistic text-to-speech technology is available for your messages, and is perfect when you want to include information in your messages that can’t be recorded individually (first and last names, account balances, etc.)
Unlimited Groups
Create an unlimited number of contact groups from your list, and get your message to everyone who needs to hear it.
Multi-User Access
Create sub-accounts with full or limited access, so others in your organization can easily access and use VoiceWave Online anytime.
Account History
Check your message results, account status, and more online – instantly!
Leaves Messages on Answering Machines
VoiceWave automatically detects an answering machine and without hesitation it leaves a message directly after the beep. Even if the recipient does not pick up the call, you are assured they will get the entire message.
Selectable Calling Times
You choose exactly when you want the job to begin and when you want it to stop making re-calls to busy and unanswered numbers.
Instant Greeting
With the fastest response time in the industry, VoiceWave Online message delivery feels natural, without the delay common to inferior systems.
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