We’ve been a customer of PhoneTree for approximately five years. Prior to that, our office staff called patients daily to remind them of upcoming appointments. What a waste of time that was! Making the decision to allow PhoneTree to do the dialing for us ranks among the top positive decisions made by the practice in the six years I’ve been the practice manager at GFA.

— Norma S. Messer, Practice Manager, Gaston Foot & Ankle Associates, PA, Gastonia, NC



Healthcare Solutions - Patient Appointment Reminder, Patient Messaging, Patient Reminder - PhoneTree 


Never lose touch with your patients.

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Healthcare, Dental Care and Veterinary Practices

As a busy healthcare professional, your time is valuable. PhoneTree professionals will work with you to customize patient communication strategies based on the individual needs of your practice. Convenient and reliable patient messaging keeps your office running smoothly and HIPAA Compliant.

Healthcare Connections from PhoneTree on Vimeo.

Ways our healthcare, dental and veterinary professionals use their PhoneTree solutions:

  • Improve Office Efficiencies 
    • Reduces staff time spent on the phone for out-bound calls
    • Private LAB results that can be given and retrieved 24 hours a day
    • Emergency closings due to weather or provider schedule changes
  • Increase Practice Revenue
    • Increase patient arrival rates
    • Improve patients prepared for their visits properly
    • Remind patients of annual exams and unscheduled treatments
    • Recall patients who missed their appointments
    • Remind patients that they have a balance overdue to your practice
  • Enhance Patient Relations
    • Pre-Care / Post-Care instructions
    • Happy birthday messages
    • Special announcements for new providers and/or services offered
    • Special calls for health screenings and preventative care (flu shots)  


    Calculate your return on Investment

    How PhoneTree constructs the messages
    PhoneTree uses information from your daily appointment schedule to create custom messages. We work with you to match each unique field to a unique message “fragment.” When fragments are combined, patients receive individually-tailored messages. For example:

    Increase office efficiency, patient satisfaction and profitability with patient reminders, recalls, collections and lab results.

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